Diana Chacon Consulting

Innovative Legal & Regulatory Frameworks for Financial Consumer Protection

We craft innovative legal and regulatory frameworks designed to protect consumers and promote fairness across financial systems, with special focus on marginalized communities.

Building Fairer Financial Systems,
Led by Women, Powered by Expertise

Pioneering
Leadership

As one of the first women-owned and women-led firms specializing in financial consumer protection, we bring unique perspectives to regulatory frameworks.

Global Impact

We work with policymakers, regulators, and financial institutions worldwide to create sustainable frameworks that enhance transparency.

Equality Focus

Our solutions promote equality in financial systems while ensuring robust consumer protections across markets.

Financial Consumer Protection Frameworks that work

Financial Consumer rotection rameworks that work

Our objective

Develop comprehensive laws and regulations that establish clear rights and responsibilities for financial providers and regulators.

We understand

That a balanced regulatory approach protects consumers while enabling industry innovation.

Our approach

We provide evidence-based solutions customized to the regulatory, institutional and market context of each jurisdiction.

Our objective

Develop comprehensive laws and regulations that establish clear rights and responsibilities for financial providers and regulators.

We understand

That a balanced regulatory approach protects consumers while enabling industry innovation.

Our approach

We provide evidence-based solutions customized to the regulatory, institutional and market context of each jurisdiction.

Financial Consumer Protection Policies

Research

Evidence-based analysis of market conditions and consumer needs to inform policy development.

Design

Crafting tailored policies that address specific challenges faced by consumers with a strong focus on vulnerable populations

Consultation

Engaging stakeholders to ensure policies are practical, effective, and widely supported.

Finalization

Delivering comprehensive policy frameworks ready for implementation.

Research

Evidence-based analysis of market conditions and consumer needs to inform policy development.

Design

Crafting tailored policies that address specific challenges faced by consumers with a strong focus on vulnerable populations

Consultation

Engaging stakeholders to ensure policies are practical, effective, and widely supported.

Finalization

Delivering comprehensive policy frameworks ready for implementation.

Capacity Building Services

Assessment

Evaluating existing frameworks and identifying opportunities for improvement in consumer protection systems.

Training

Developing specialized training programs for regulators and financial institutions on best practices.

Implementation

Supporting the rollout of new frameworks with practical guidance and stakeholder engagement.

Monitoring

Establishing systems to track effectiveness and ensure continuous improvement of protection measures.

Capacity Building Services

Assessment

Evaluating existing frameworks and identifying opportunities for improvement in consumer protection systems.

Training

Developing specialized training programs for regulators and financial institutions on best practices.

Implementation

Supporting the rollout of new frameworks with practical guidance and stakeholder engagement.

Monitoring

Establishing systems to track effectiveness and ensure continuous improvement of protection measures.

Stakeholder Engagement

1. Identify

Mapping key stakeholders across government, industry, and consumer groups.

2. Engage

Facilitating inclusive dialogues that capture diverse perspectives.

3. Collaborate

Building consensus around shared goals for consumer protection.

4. Implement

Working together to put agreed frameworks into practice.

5. Review

Continuously improving based on stakeholder feedback.

1. Identify

Mapping key stakeholders across government, industry, and consumer groups.

2. Engage

Facilitating inclusive dialogues that capture diverse perspectives.

3. Collaborate

Building consensus around shared goals for consumer protection.

4. Implement

Working together to put agreed frameworks into practice.

5. Review

Continuously improving based on stakeholder feedback.

Focus on marginalized Communities

We specialize in developing policies that address the unique needs of marginalized communities and vulnerable populations, ensuring financial systems work for everyone.

Inclusive Financial Systems

Creating truly accessible financial services

Targeted Protections

Addressing unique vulnerabilities

Community Engagement

Ensuring voices are heard

Foundational Research

Understanding specific needs

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